Term & Condition


  1. Introduction

Welcome to www.labels.com.np hereby known as “Labels”, “we”, ”our” or “us”. We are an e-commerce platform and these are the terms and conditions governing your use of Labels and its other services. By using our website (hereinafter referred to as the “Site”), you accept the terms and conditions mentioned here and agree to comply with the terms and conditions (hereinafter referred to as “T&C”). It is accepted that you agree to be bound by T&C upon your use of the Site. If you do not agree to be bound by T&C then please do not register with, access or use the Site.

This site reserves the sole right to add, modify or remove parts of T&C at any time without any prior notification. Please check these T&C regularly for updates. Changes are effective when posted on the site. Your continued use of the Site after posting changes to T&C will be taken as acceptance of those changes.

2. Conditions of use

A. Your Account

We may require you to provide personal information for registering an account with us to be able to use the full range of services provided by us. We hold the sole right to validate and/or invalidate or ask for authentication to any account bearers without any prior notice and shall not be responsible for any loss or harm caused to anyone arising from such actions.

The confidentiality of your account details, user identification and security details are your responsibility. By agreeing to our T&C, you agree to accept this responsibility and to take necessary steps to prevent the misuse of account at all times. You agree to notify us immediately if you have any reason to believe that someone else has access to your security details, your account has been breached or security of your details have been compromised. You agree that any use of the Site using your account shall be considered to be done or authorized by you. You agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.

You are responsible to providing us the correct and complete details at all times. You are required to update details on your account in real time through access or communicating via Customer Service channels to update us and you will be deemed responsible for any loss or harm occurred by the false or absence of information in your details. We reserve the sole right, without any questions asked to refuse access to the Site, edit or remove content or deactivate accounts at any time without any prior notice. We may ask you to update your details or invalidate the account in the absence of it without providing any prior notice or reason and shall not be responsible for any loss caused by or suffered by you. You hereby agree to be responsible for the confidentiality of your account and change your password regularly and liable for any unauthorized use of your username and/or password.

B. Privacy

Please go through our Privacy Policy, where we have stated our commitment to securing your privacy. Any personal data submitted by you or collected by us during your Site visit shall be treated as strictly confidential, as per the Privacy Policy and prevailing laws and regulations. If you have any objections to the collection, usage and storage of your personal information as stated in the Privacy Policy, please refrain from using the Site.

C. Continued Availability of the Site

We will do our best to ensure that the Site is constantly available, accessible uninterrupted and error-free at all times. Your access to the Site may be suspended or restricted to allow for maintenance, upgrading, or introduction of new features, facilities without any prior notice. We will try our best to make these transition phases as short as possible. We cannot guarantee quality of your service due to the nature of the Site or quality of your Internet service but we will consider attempting  to make it better and convenient for you.

D. License to access the Site

By accessing the site you confirm that you are at least 18 years of age or are under parent/guardian supervision. We grant you a non-transferable, revocable and non-exclusive right to use the site as per the T&C described hereby for the purpose of shopping, browsing through our list of products to be sold on our site. No person or business may register as the member of the Site more than once. Any breach of these terms, if identified will lead to revoking of the license granted.

Contents presented on the Site are representation of actual products for informational purposes including price, features, uses and other details and cannot be guaranteed as completely accurate by us. Submissions or opinions expressed on this site are those of the individual(s) posting such content and may not reflect our opinions as a brand.

We grant you full access to use the site as described in T&C but not to download, modify or manipulate the Site or any portion of it in any manner. You are not authorized to resell or make commercial use of the site or its contents; any derivative use of the Site or its contents, any collection and use of any products listings, description or prices; any downloading or copying of account information for the benefit of another seller; or any use of data mining, extraction tools or robots.

This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our expressed written consent. You may not use any meta tags or any other text utilizing our name or trademark without our express written consent, as applicable. Any unauthorized use terminates the permission or license granted by us to you for access to the Site with no prior notice. You may not use our logo or other proprietary graphic or trademark as part of an external link for commercial or other purposes without our express written consent, as may be applicable.
You agree and undertake not to perform restricted activities listed within this section; undertaking these activities will result in an immediate cancellation of your account, services, reviews, orders or any existing incomplete transaction with us and in severe punishment as applicable by the laws.

E. Communication Platform

It is agreed and understood that this Site is an e-commerce platform to purchase products listed at the price mentioned there from any place at any time using the payment method that’s convenient for you. You agree and understand that we are facilitators on the site and cannot control any transactions on the Site or any payment gateway as made available to you by an independent service provider.

F. Feedback and Information

Any feedback you provide to this Site shall be deemed to be non-confidential. Labels shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) Your feedback does not contain confidential or proprietary information about you or about third parties; (ii) Labels is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) Labels may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from Labels for the feedback under any circumstances.


To clarify, Labels may at its discretion, make any modifications or changes to the Website, Content and / or Services on the basis of such feedback, however Labels shall not be obliged to do so. Further, in the event that Labels makes any changes or modifications to the Website, Content and / or Services on the basis of any such feedback, You shall not have any rights or title (including any intellectual property rights) in such changes or modifications to the Website, Content and / or Services. You expressly waive any and all rights in such changes or modifications to the Website, Content and / or Services, and assign to Labels, all worldwide rights and title (including any intellectual property rights) to such changes or modifications to the Website, Content and / or Services, in perpetuity.

G. Your Conduct

You must not use the website in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. You must not engage in activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders or any other party directly or indirectly associated with the Site or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the Site for lawful purposes only. You are strictly prohibited from using the Site for fraudulent purposes, or in connection with a criminal offense or other unlawful activity to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Nepal or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam; or using the Site for illegal purposes to cause annoyance, inconvenience or needless anxiety for any other purposes that is other than what is intended by us.

H. Claims against Contents

If you believe any of the contents posted on our Site is illegal, offensive, sexually explicit, sexist, racist, contents that promotes bigotry, hatred, physical harm; promotes money laundering, gambling, deceptive, misleading, pornographic, indecent, harassing, blasphemous, ethnically objectionable, obscene; is harmful to third parties; threatens the unity, integrity, security or sovereignty of Nepal or friendly relations with friendly states; objectionable or otherwise unlawful, immoral, unethical content, please notify us immediately by writing a mail to us. We will attempt to investigate and remove valid objectionable within a reasonable amount of time.

As a brand, we stand for the rights to intellectual property of every individual. If you believe any of our content is close to infringement of anyone’s creative content, please write to us and we will undertake every practical endeavors to address your concern within a reasonable amount of time.   

Please be sure to provide your name, address, contact information and as many relevant details of the claim including all the parties involved, the issue you are trying to raise in details with proofs, amongst others.

I. Trademarks and Copyrights

Any trademarks used on our Site (including but not limited to www.labels.com, Labels and Labels Logo) are registered trademarks in the relevant jurisdiction(s). Any graphics, logos, page headers and button icons are trademarked and cannot be used elsewhere that might create confusion among customers, harms our brand image or discredits us. Other trademarks available in our site are property of respective owners who may or may not be associated or sponsored by us.

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Nepali copyright laws and international conventions. All rights are reserved.

J. Losses

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings or data) or any indirect loss that cannot be reasonably foreseen by both you and us.

K. Amendments to Conditions or Alterations of service

We reserve the sole right to add, amend or omit parts of the Site, its Policy, T&C, services and promises at any time as deemed appropriate by us without any prior notice. You will be subjected to these changes to policies and T&C once you use the Site after policies and T&C are updated. If any government authority brings in changes to the policies or laws of the land, the changes are effective as per the conditions stated by the authority.

L. Events beyond our control  

We shall not be held responsible for any delay or failure to comply with our promises or obligations if it arises from any causes beyond our reasonable control. These conditions, however will not affect your statutory rights.

M. Waiver

You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.


We may revoke any or all of your rights granted under T&C, terminate the T&C without any prior notice to you. You shall immediately cease all access to and use of the Site and we shall immediately revoke all passwords and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including payment obligations) of the parties arising before the date of termination. You agree and understand that the Site shall not be liable to you or any other person as a result of such termination. If you are dissatisfied with the Site or with any T&C, rules, policies or practices in operating the Site, your remedy is to discontinue using the Site.

O. Loyalty Programs

You will be rewarded with Loyalty Points (hereafter referred to as “Points”) as a reward to our loyal customers. The Points can be used while doing transactions with us and will not be valid anywhere else except at Labels. The distribution of Points shall be done through various programs and offers. We shall hold the sole right to issue, distribute, validate and invalidate the Points in any way we see fit.

P. Reselling Labels Products

Reselling Labels products is strictly prohibited. If any unauthorized personnel or business is found committing the above act, legal action can be taken against him/her.